What should you do if a dog has severely matted fur that cannot be brushed safely?

What should you do if a dog has severely matted fur that cannot be brushed safely?

• A. Try to forcibly remove mats and continue
• B. Do not force removal; inform owner and refer to a professional dematting; schedule with caution
• C. Shave the dog immediately without owner consent
• D. Apply oil and brush harder

Answer: (B)